Faqs By Order
Can I expect to get my order delivered at my doorstep?
Yes. When we take any order, we make sure that the customer has provided us correct details of his/her address. This makes it convenient for us to deliver the order at that address. It can be one’s house address or any place where we deliver right on time. We do not leave any parcel at the doorstep and ensure that it is received by the customer. Hence, doorstep delivery is what we do throughout India.
Is it possible to track my order in any city in India?
Yes. No matter in which city in India you are, you will be able to track your order as we would be sending timely updates through SMS. This would help you know whether your order has been dispatched and how long it would take to be delivered at your address. We start sending notifying the customer about his/her order right after it is processed from our end. So, wherever you are in India, we would always keep you updated and let you track your order with ease.
Is there any time limit for cancelling an order?
If you want to cancel an order, you need to do it within 48 hours from the time of receiving it. You can always cancel an order if you wish. But if you fail to do the cancellation within this time limit, your cancellation request would not be accepted. Any sort of reason will not be accepted for delaying the cancellation process. For any queries on cancellation, you can always talk to our sales executives.